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Terms & Conditions
All App Bookings are subject to Goals standard terms and conditions (copies are available from your local branch) and the following:- We take no responsibility for reservations that have not received a booking reference. If you are unsure at any time in the reservation process as to whether your transaction has been completed, you should telephone the branch, to check that the transaction is complete and obtain the booking reference number. The price of each booking will be as quoted on the app at the time you confirm your booking subject only to any inadvertent technical mistake which we shall not be liable for. We reserve our right to cancel your booking and any future bookings with us if we are refused authority for payment or reasonably believe that payment will be refused at any stage. We are passionate about the service we offer and that includes our approach to security. Maintaining your privacy is a priority which is why we use Sage Pay (formerly Protx), a third party payment specialist. They are the largest independent payment processor in the UK and are compliant to the highest level in payment card industry data security standards (PCI DSS). So you can be assured that all the information you enter is safe and secure. Goals will not capture or store your card details without your permission and once you have entered your card number into a payment page securely hosted by Sage Pay, all sensitive data is encrypted and sent to the banks for processing. Some card details can be stored for your convenience but cannot be accessed by Goals and will still require security checks in order to be reused Through Sage Pay, we have also enabled 3D Secure (Verified by Visa and SecureCode by MasterCard). This is an additional check to confirm no one but you is using your card. This box will appear and ask you to enter a selection of characters from your password e.g. first, third and fifth character. So do not be alarmed if this additional check appears. Other payment methods used are PayPal and Amazon Pay. Both are World renowned secure payment services. Accounts can be set up with both providers independently. When taking bookings, Goals enter into a contract with the person booking the pitch only. Where players pay individually, Goals are collecting this on behalf of the pitch booker (captain) and do not enter into a contract with the individual player.

Prepay booking

Full Payment will be deducted from your Credit/Debit Card at the time of making your reservation via the app. Discounted booking offers made through on-line and in-app bookings cannot be cancelled and no refunds will be given. Please be aware that the credit card used must be shown when arriving at Goals otherwise you will not be permitted to use the facilities You may request payment from individual players even when pre paying for a discounted booking. The overpayment value can be used to pay for a future booking but cannot be refunded. Refunding individual players will be the responsibility of the Captain.

Reserve online and pay on arrival

Your credit card will not be charged. You may pay for your bookings by either cash or card when you play. Your reservation on the app can be cancelled at no charge by calling your local Goals Centre provided it is cancelled at least the day before the booking. Cancelling your booking on the day, or failing to show, will result in a charge for the booking to your credit card. Where payments have been collected from individual players these will not be refunded, however provided the game is cancelled at least the day before, then the full amount will be available to use for a future booking. iIt will be the Captains responsibility to administer payments between individual players if required in such instances.
  GENERAL TERMS & CONDITIONS

If you continue to browse and use this app you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Goals Soccer Centres plc’s (“Goals”) relationship with you in relation to this website. The term “Goals" or "us" or "we" refers to the owner of the app whose registered office is Orbital House, Peel Park, East Kilbride G74 5PA. The term "you" refers to the user or viewer of our app. The use of this app is subject to the following terms of use: These Terms and Conditions and the other provisions set out in this app which regulate our contractual relationship (the "Other Terms") contain the entire terms and conditions upon which a contract is created between you and us. You confirm that, in accepting these Terms and Conditions and the Other Terms you have not relied on any representation save insofar as the same has expressly been made a term of these Terms and Conditions and the Other Terms and you understand and agree that you shall have no remedy in respect of any representation subject always to your statutory rights and any claim that may result as a consequence of fraudulent misrepresentation resulting from our negligence.

The content of the pages of this app is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this app for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this app is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this app meet your specific requirements. This app contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this app may give rise to a claim for damages and/or be a criminal offence.

You shall have no rights in relation to copyright, trade marks or other of our intellectual property rights or the intellectual property rights of third parties even though you may use this app. From time to time this app may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this app from another website or document without Goals prior written consent. Your use of this app and any dispute arising out of such use of the website is subject to the law of Scotland.

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