Party Obligations

It is the responsibility of the Party Booker and guests to ensure they arrive 10 minutes before the commencement of the party at the date and time stated on the booking confirmation. This is to ensure there is sufficient time to allow for registration and coach briefings.

Party Food & Area

A party area shall be reserved for 2 hours. This will include:

  • One hour on the football on the pitch
  • 30 minutes in the party area for food
  • 30 minutes outside for football & presentation (presentation can either be inside or outside)

Food options are provided online. Should any of the party guests have any dietary requirements, Goals must be notified in advance. Detailed recipe cards are available upon request.

Extra food can be added to the party booking but must be ordered at the time of booking and will have an additional charge. If the party requires additional food after a booking is made, please notify Goals as soon as possible.

Any decorations the Party Booker wishes to supply for the party is subject to the approval of Goals Duty Manager at the time.

The party area must be vacated promptly after the second hour but guests are welcome to stay within the facility.

Cancellation Policy

A non-refundable 50% deposit is required to secure the date for the party. To cancel, the Party booker needs to give at least 14 days’ notice to receive their 50% deposit back, less a £20 administration fee.

The party booking can request to cancel within the 14-day notice period but will lose the 50% deposit used at the time of securing the party. If the payment has been made in full, 50% of the party value will be refunded.

Adverse Weather

It is advised to be aware of the weather forecast and dress the children accordingly – all party locations have outside football arena’s. There are changing rooms if required.

If the weather is extremely bad and it becomes unsafe for children to play, Goals reserve the right to cancel a party booking. We will do our upmost to reschedule the party to an alternative time or date and if this cannot be achieved, a full refund will be provided if we have cancelled the party.

Guest Behaviour

Guests remain the responsibility of the Party booker at all times whilst on the premises and centre grounds. Please ensure guests arrive and depart quietly and peacefully ensuring no disturbance to local residents.

Goals reserves the right to stop the party at any time due to inappropriate behaviour.

Goals will not under any circumstances accept or be liable in respect of any damage to or loss of any goods articles or property of any kind brought into or left at the venue.