With 2020 off to a flying start, Goals has won the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
At Goals, we strive to make your match day experience memorable for all of the right reasons. From a casual Sunday kick about for the kids to the League night final, we know that the game means more, and aim to provide the best possible service. This award recognises that effort: a badge of approval, based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of our commitment to outstanding service, and one we’re over the moon to receive.
Leigh-Anne Friel, Customer Service Manager, commented: “We’re very excited to receive this award from Feefo as it’s based on the feedback of real customers, the people who really matter. It recognises just how hard we work to give all our customers the best possible experience. Everyone at Goals is fully committed to the highest quality of service, and we’re always striving to listen, understand and respond to all our customers. It’s great to receive some recognition for our efforts, and we’re looking forward to another successful year in 2020.”
Congratulating Goals on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers”.
We’re always striving to improve where we can, and our customers are at the heart and soul of our business. If you think there is any area of our game that needs work, or you just want to share the great time you’ve had with us, we’d love to hear from you